http://dspace.fsktm.um.edu.my/handle/1812/593 Search the Channel search http://dspace.fsktm.um.edu.my/simple-search http://dspace.fsktm.um.edu.my/handle/1812/619 Title: Interest rate pass-through and banking market Integration in ASEAN: A Cross Country Comparison <br/> <br/>Authors: Hafeez ur Rehman <br/> <br/>Abstract: Inflation targeting has been the main policy objective for most of the central banks around the world and the interest rate transmission has attracted much more attention than ever before. Understanding of interest rate channel is crucial to uncover monetary policy transmission mechanism. This study deals with the interest rate pass-through, which is defined as the degree and the speed of adjustment of retail bank rates to monetary policy interest rate, in selected ASEAN Countries (Malaysia, Indonesia, Singapore, Philippines and Thailand). The effectiveness of interest rate channel in economy is quantified by analyzing the pass-through of interest rate from policy rate to retail banking rate. Short term money market rate has been used as a proxy for the policy rate and various deposit and loan rates of different maturities have been used for analysis. Unit root, cointegration and Error correction Modeling has been applied on the data set to find the short-run and long-run relationship between the interest rates. It has been found that there is great amount of heterogeneity in the pass-through among various loan and deposit categories. This difference is found both in terms of degree and speed of adjustment. Indonesia and Philippines have the most effective interest rate transmission mechanism, followed by Thailand, Singapore and Malaysia. The low level of pass-through for Malaysia and Singapore can be attributed to the high level of regulations in banking sector, high banking sector competition and high switching costs. Research indicates a very low level of banking market integration for ASEAN. <br/> <br/>Description: Dissertation (M.B.A.) -- Faculty of Business and Accountancy, University of Malaya, 2009. http://dspace.fsktm.um.edu.my/handle/1812/618 Title: Sukuk in Malaysia <br/> <br/>Authors: Wong, Yen Lee <br/> <br/>Description: Dissertation (M.B.A.) -- Faculty of Business and Accountancy, University of Malaya, 2009. http://dspace.fsktm.um.edu.my/handle/1812/617 Title: Higher education marketing concerns: Factors influenceing Malaysian students' intention to study at Higher Eduaction Institutions <br/> <br/>Authors: Lau Sear Haur <br/> <br/>Description: Dissertation (M.B.A.) -- Faculty of Business and Accountancy, University of Malaya, 2009. http://dspace.fsktm.um.edu.my/handle/1812/608 Title: A strategic business transformation: Malaysia airports holdings Berhad <br/> <br/>Authors: Dzuleira Abu Bakar <br/> <br/>Description: Dissertation -- Faculty of Business and Accountancy, University of Malaya, 2009. http://dspace.fsktm.um.edu.my/handle/1812/595 Title: The effect of service innovation and customer choices on customer value in the hospitality industry in Malaysia <br/> <br/>Authors: Veerakumaran, Bhuvanes <br/> <br/>Abstract: The hospitality industry in Malaysia is constantly undergoing innovative change in their efforts to meet customers’ expectation and achieve their satisfaction. At present customer expectation is much related to service innovation in the hospitality industry. Thus the aim of this research was to study the influence of service innovation on customer choice of hotels and the extent to which this delivers customer value. The key factors of service innovation in this research were the characteristics of hotel type, use of information technology and customization of service. These factors of service innovation were measured against customer choices and customer value. The methodology adopted for this study was a quantitative survey, based on a non probability sampling design using convenience sampling. A total of 200 questionnaires were distributed and collected back. The data collected were analysed using Statistical Package for Social Sciences (SPSS). The correlation analysis carried out clearly indicated that there was positive relationship between hotel type and information technology while there was a negative relationship between customization of service and customer choice. The analysis further indicated that there was a positive relationship between customer choice and customer value. The management implication of this research would be that hospitality managers should plan towards more innovative ideas in their organization to sustain competition in the industry. <br/> <br/>Description: Dissertation -- Faculty of Business and Accountancy, University of Malaya, 2009. http://dspace.fsktm.um.edu.my/handle/1812/594 Title: Adoption of performance measurement among public sectors in Malaysia <br/> <br/>Authors: Rudyanto Azhar <br/> <br/>Abstract: This thesis reports a study of performance measurement practices in Malaysian public sector. The focus are on to what extent does performance measurement is designed to reflect the strategy and balanced to respond to the needs of multiple stakeholders, how has it been implemented and to what extent has it been used. These variables are then analysed to determine the level of alignment and sustainability of the performance measurement system towards becoming an effective adoption. A survey was conducted to senior civil servants and the result reveals that the design, implementation and use of public sector performance measurement system are moderately well developed, executed and adopted. It also highlights a key implementation issue such as the lack of specific analysis methodology on results. Finally, the result shows that the effectiveness of adoption of PMS is positively and strongly contributed by the extent of user using the performance measurement results, the extent of analysis carried out on the performance measurement results and the degree of balanced KPIs chosen in the design and structure of the performance measurement system. The study addresses the characteristics related to performance measurement in private as well as in the public sector and then followed by a specific discussion on the balanced scorecard and how it has been adapted into and adopted by public sectors. Then it follows with the survey planning and results discussion. Finally, the conclusion will summarise on the extent of adoption of performance measurement in Malaysian public sector as well as some suggestions on future research focus areas. <br/> <br/>Description: Dissertation -- Faculty of Business and Accountancy, University of Malaya, 2009.