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Please use this identifier to cite or link to this item: http://hdl.handle.net/1812/369

Title: APPLYING COLLECTIVE INTELLIGENCE TO KNOWLEDGE MANAGEMENT
Authors: Eswaran Narasimhan
Udayan Banerjee
Harish Nanda
Keywords: Collective Intelligence
Knowledge Management
Collaboration
Issue Date: 2007
Abstract: Knowledge is responsible for keeping the organization intelligent and provides leadership position to the organization; hence Knowledge Management (KM) is critical for today’s global organization. As a result of the success of the social networking sites, lot of interest has been generated around the phenomenon of Collective Intelligence (CI). The fact that a complex system tends to organize itself and appears to be intelligent has always been of interest to scientific community. Theoretical understanding of CI is yet to fully emerge but, we do have some heuristic understanding on what influences the behavior of a complex system that makes it more intelligent. In this paper we propose that the principles of CI can be applied for KM in an organization. We also share our experience of applying these principles in our organization which is a software services organization and provides software solutions to its global customers.
Description: Proceeding of the 2nd International Conference on Informatics (Informatics 2007), 27th-28th November 2007, Hilton Petaling Jaya Hotel, Petaling Jaya, Selangor, Malaysia. Page T3-7 - T3-13
URI: http://dspace.fsktm.um.edu.my/handle/1812/369
ISBN: 978-983-43491-1-0
Appears in Collections:Informatics 2007

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