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Please use this identifier to cite or link to this item: http://hdl.handle.net/1812/623

Title: The use of electronic information services by new international students at the University of Malaya
Authors: Ogbonnaya, Ogbonnaya Chukwudi
Keywords: Electronic Information Services
International Students
University of Malaya
computer skills
Issue Date: 2008
Publisher: University of Malaya
Abstract: The impact of computer and technology has caused academic libraries to organize resources and design services and space that meet and anticipate the new needs of study and teaching. Students’ academic performance in education in today’s information age may be directly affected by their effectiveness or skills in searching and evaluation of electronic information in academic libraries. Three factors, viz, new international students’ library experience(s), computer use skills and English language proficiency were examined to find out how they affect new international students’ use of electronic information services in the University of Malaya Library. This is because previous library experience is significantly related to students’ perceived importance of library knowledge with respect to the requirement to use the library, also top databases and related services that are currently available world-wide are geared toward English-speaking users. The only means of accessing electronic information services is through the use of a computer. A questionnaire with seventeen structured questions was designed and distributed to 150 new international students (postgraduate and undergraduate), of whom 116 (77%) responded. The study found out that new international students had good computer use skills and good English language proficiency but poor frequency of library use both at home and in the University of Malaya. Though they indicated they were computer literate and had good English language proficiency, findings still show that these students did not use electronic information services like the online databases, online catalogs (library catalogs) that are relatively complex and requires multifaceted experiences to use. Findings from the study showed that new international students do not use the university library regularly and also do not effectively use electronic services provided by the library. This may negatively affect their academic performance, and it is recommended that the library should embark on a continuous awareness campaign through welcome kits, flyers and library posters. Library programmes should also concentrate on students’ critical thinking, developing search strategies, choosing and evaluating resources appropriately.
Description: Dissertation (M.L.I.S.) -- Faculty of Computer Science & Information Technology, University of Malaya, 2008.
URI: http://dspace.fsktm.um.edu.my/handle/1812/623
Appears in Collections:Masters Dissertations: Library & Information Science

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File Description SizeFormat
Title Page.pdfTitle Page7.87 kBAdobe PDFView/Open
Preliminary Page.pdfPreliminary Page40.48 kBAdobe PDFView/Open
CHAPTER FIVE.pdfCHAPTER FIVE100.66 kBAdobe PDFView/Open
CHAPTER FOUR.pdfCHAPTER FOUR191.5 kBAdobe PDFView/Open
CHAPTER ONE.pdfCHAPTER ONE81.53 kBAdobe PDFView/Open
CHAPTER THREE.pdfCHAPTER THREE39.53 kBAdobe PDFView/Open
CHAPTER TWO.pdfCHAPTER TWO86.6 kBAdobe PDFView/Open
Preliminary Page.pdfPreliminary Page40.48 kBAdobe PDFView/Open


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