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Please use this identifier to cite or link to this item: http://hdl.handle.net/1812/704

Title: An analysis on the intention to use myepf (onlinee epf service) among malaysians
Authors: Nor Azlina Abdul Aziz
Keywords: E-Government services
Employees Provident Fund (EPF)
Technology Acceptance Model (TAM)
Issue Date: Jul-2008
Publisher: University of Malaya
Abstract: Electronic government (e-government) services are becoming an important part of government service delivery. One of these services is myEPF, an online service delivery channel for Employees Provident Fund (EPF). The main objective of this research is to identify the factors that influence the intention to use myEPF system. Technology Acceptance Model (TAM) is used as the basis of the theoretical framework. Data was collected through a survey conducted among Malaysians in Klang Valley. The results indicate that attitude, perceived ease of use and compatibility are significant in influencing the intention to use myEPF. The limitations of the study and some suggestions for future research are also explained at the end of this report.
Description: Dissertation (MBA) Faculty of Business and Accountancy, University of Malaya, 2008.
URI: http://dspace.fsktm.um.edu.my/handle/1812/704
Appears in Collections:Masters Dissertations : MBA

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File Description SizeFormat
COVER PAGE.pdf15.46 kBAdobe PDFView/Open
RESEARCH PAPER.pdfFulltext 454.3 kBAdobe PDFView/Open
APPENDIX A.pdf79.82 kBAdobe PDFView/Open

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