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Please use this identifier to cite or link to this item: http://hdl.handle.net/1812/732

Title: Work – family – study conflict in continuing higher degree and the coping behavior among married working women: a qualitative analysis
Authors: Shamdeswary Davendran
Keywords: Working women
Work-family-study conflict
Malaysian society
Higher qualifications
Issue Date: Jun-2008
Publisher: University of Malaya
Abstract: The purpose of this study is to examine the conflict faced by professional working women in the context of work-family-study conflict and to view their coping behaviors. The study is based on a literature study and qualitative study using a sample of nine working mothers, who are currently undertaking part-time studies. The distinctiveness of this study is that the informants are from different ethnic groups reflecting the racial composition of Malaysian society. From the private education system’s point of view, lecturers who have joined their organization using their first degree qualifications must make every effort to earn higher qualifications, such as MBA’s or professional qualifications if they are seeking a higher positions in the college/university. Some institutions even have set a higher standard for lecturers’ qualifications lately that those lecturers with first degree are asked to obtain higher qualifications. These employees have no choice but to take up studies while they work. In this study, the ethnographic methods of data gathering were used as this encourages the informants to speak feely without rigid restriction. The convenience sampling of choosing all informants from the same workplace and same work positions, however, brought out the best expression of their thoughts and actions. The in-depth analysis found that the informants report a higher level of mental strain than their colleagues who are not pursuing higher education. They are faced with many conflicts while balancing their role as a mother, wife, daughter and student. Coping behavior analysis suggests that personality, work environment and family support are important in differentiating the level of stress faced by the informants. To reduce the degree of constraints, informants experiment role balancing, better time management, hiring help (maid or nanny) and lowering their level of expectations in the roles that they play. They believe by doing so, they are getting nearer to their goals of obtaining a more secured job and reaching towards their self-actualization.
Description: Dissertation (MBA) Faculty of Business and Accountancy, University of Malaya, 2008.
URI: http://dspace.fsktm.um.edu.my/handle/1812/732
Appears in Collections:Masters Dissertations : MBA

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