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Please use this identifier to cite or link to this item: http://hdl.handle.net/1812/92

Title: An On-line Decision Support System for Retail Chain Store
Authors: Fadi, Moh'd Salim Shrouf
Keywords: Online Retail Stores
Issue Date: Sep-2006
Abstract: In recent times, online retail stores have become more popular and the global retailing trend is moving towards chain stores that provide a wider assortment of products and e-service e.g. online purchasing. However, online retail chain stores face many problems and limitations pertaining to the delivery of the online orders and in the management of stores in the retail chain stores. This research suggests a solution for these limitations, whereby an online decision support system for retail chain stores is developed to overcome these problems. The system can be used to help managers by generating reports to help them in making decision on how to manage the stores in a more efficient way. In overcome the problem pertaining to delivery of the online orders by a customers, the system is able to find a near subset of stores, based on the customer’s postal/zip code, and make a decision as to which store should deliver the customer's order depending on the lowest cost of delivery. In addition to this, if an item in the customer's order is not available in the selected store, the system will select the next “best” store based on the next lowest cost of delivery to fulfill and deliver the item to the customer. The system is also able to manage the product inventory for each store in the retail chain stores. Furthermore, the system can help customers to purchase items online in a convenient way.
Description: Master of Computer Science
URI: http://dspace.fsktm.um.edu.my/handle/1812/92
Appears in Collections:Masters Dissertations: Computer Science

Files in This Item:

File Description SizeFormat
6 List of Tables.pdfList of Tables16.86 kBAdobe PDFView/Open
CH1.pdfChapter 145.81 kBAdobe PDFView/Open
CH2.pdfChapter 2595.73 kBAdobe PDFView/Open
CH3.pdfChapter 362.76 kBAdobe PDFView/Open
CH4.pdfChapter 4183.53 kBAdobe PDFView/Open
CH5.pdfChapter 5293.02 kBAdobe PDFView/Open
1 Cover.pdfCover7.69 kBAdobe PDFView/Open
2 Abstract.pdfAbstract9.14 kBAdobe PDFView/Open
3 Acknowledgment.pdfAcknowledgement8.32 kBAdobe PDFView/Open
4 Table of Contents.pdfTable of Contents24.15 kBAdobe PDFView/Open
5 List of Figure.pdfList of Figures23.33 kBAdobe PDFView/Open
CH6.pdfChapter 65.25 MBAdobe PDFView/Open
CH7.pdfChapter 72.21 MBAdobe PDFView/Open
CH8.pdfChapter 839.89 kBAdobe PDFView/Open
Referene.pdfReferences47.88 kBAdobe PDFView/Open
A1 seller questionnaire v5.pdfAppendix A27.93 kBAdobe PDFView/Open
A2 customer questionnaire v5.pdfAppendix B33.01 kBAdobe PDFView/Open
A3 use case clarifications.pdfAppendix C30.51 kBAdobe PDFView/Open
A4 Use case description.pdfAppendix D85.83 kBAdobe PDFView/Open
A5 Organization Testing Questionnaire.pdfAppendix E28.54 kBAdobe PDFView/Open
A6 Customer Test Questionnaire.pdfAppendix F33.58 kBAdobe PDFView/Open
A7 Database Tables Description.pdfAppendix G68.16 kBAdobe PDFView/Open

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